I recently stayed at the luxurious Shangri-La hotel in Tokyo for a week. From the moment I arrived, I was impressed by the excellent service provided by the staff. The room on the 35th floor offered breathtaking views of Tokyo, including the stunning Tokyo Sky Tree. The spacious and clean room, along with the extra-large and comfortable bed, made my stay very enjoyable. The hotel also had a great fitness room and indoor pool, which added to the overall experience. With free WiFi throughout the hotel and a convenient location near Tokyo Station, this hotel was truly top-notch.

everything, a very modern hotel, a fantastic experience and great views

i like everything in Shangri-La Hotel. people working are so helpful and rooms are in excellent condition. Lobby is littel bit small but the view are extremly breath taking.

The value for money at this hotel was exceptional, and the room was impeccable. The location was perfect, with stunning views of the Imperial Palace Gardens, and the staff went above and beyond to provide exceptional service.

Food for breakfast could have been improved with a wider menu selection.

Everything is fantasitic.Great location(just beside Tokyo Station).Comfortable room.Very helpful staff.Enjoy your staying in Shangri La.

location. the waiter pick up us with the luggages right to the carridge door of the shinkansen. perfect！

hard to find out the entrance of the hotel.

One of the best hotels in Tokyo - exceptional staff, lovely rooms, amazing view, great food, fantastic location.

Nothing all excellent.

Excellent location, just a short walk from Tokyo Station. Lobby on a high floor with breathtaking views. Friendly and helpful staff. Spacious and clean rooms with comfortable beds. Great fitness room and indoor pool. Free Wi-Fi throughout the entire hotel.

The hotel's location near Tokyo station is incredibly convenient for backpackers. With easy access to train lines, guests can connect to any destination in Japan effortlessly. The rooms are comfortable and luxurious, providing a pleasant stay. The staff is friendly and accommodating, going above and beyond to help guests with any requests. The breakfast selection is delicious, offering a great start to the day. Additionally, guests can enjoy stunning views of Tokyo from the bar or Horizon Club room floors.

The tapas restaurant in the hotel may disappoint those looking for larger portion sizes.

Located nearby transportation, sightseeing, and shopping malls. Spacious room with a magnificent view.

Overrated breakfast and not considered value for money. Limited facilities like the small pool.

The hotel's central location was really convenient for exploring the city. The facilities were up to expectations with a well-equipped fitness room. The rooms were spacious and modern, and the breakfast buffet was delicious.

There was some noise from a nearby train station that could be heard in the rooms. Additionally, the fitness room was not very large and could get crowded at times.

The hotel had a very convenient location above Tokyo station, with easy access to airports. The room had a great view of the trains and offered Netflix on the TV. The staff was helpful and friendly, and the room was clean with a large bed and panoramic windows. The hotel also had a fitness room and indoor pool, and wifi was free throughout the hotel.

Can't fault anything about it.

The place is near the railway station and gives easy access to travel. The staff is quite cordial and tries to address problems as soon as possible. The best parts are the complimentary breakfast and the efficient room service, all delivered with a friendly smile.

The breakfast spread is just too limited and monotonous. Moreover, the concierge could not guide us to explore the city properly.

Clean room with new furniture and breathtaking view. Very polite and helpful staff who speak good English. Good breakfast selection. Excellent location, close to Tokyo station

Nothings.

New rooms, large bed, good shower and bath. Breakfast with Western and Japanese options. Italian restaurant disappointing. Great location, one minute from Tokyo station. Helpful staff. Clean room with panoramic windows. Fitness room and indoor pool available. Free wifi throughout. Convenient airport shuttle. Excellent customer care for families. Close to Ginza and Imperial Garden. Superb service and location. Close to train stations and famous shops.